INITIAL CONSULTATION

Included in the cost of your Care Package
During your Initial Consultation, we will discuss your current health concerns, personal and family medical history, diet, lifestyle, and wellness goals. Your Practitioner will work with you to devise an individualised treatment protocol which may include sacred plant formulas, herbal blends, nutritional supplementation, dietary and lifestyle suggestions. This approach aims to address your current symptoms, while also considering strategies to address the underlying causes of your health concerns and achieving long-term health and vitality.

Consultations generally take place from the comfort of your own home or office via telephone, however face to face meetings may be possible, depending on your location. To book your Initial Assessment, please complete our online Intake Form and our admin team will be in touch to book your appointment.

FOLLOW UP CONSULTATIONS

Your Initial Care Package includes 1 x Follow Up Appointment.
Future appointments - 15mins $30 / 30mins $50 / 45mins $80
Follow up consultations are necessary to assess how your treatment is progressing and ensure you are getting the desired results. Your treatment protocol is dynamic and may need to be adjusted as your health and wellbeing changes. These appointments provide the opportunity to ask questions, discuss dosages or potential side effects, adjust your treatment protocol and update scripts if necessary.

Longer appointments may be utilised to delve more deeply into the underlying causes of your symptoms. Diet and lifestyle factors have a huge impact on your health, and we are here to guide and support you with the implementation of long-term strategies to ensure your health and wellbeing are maximised.

The frequency of these appointments is dependent on your individual needs and requirements for ongoing treatment and support. Every healing journey is unique. While some conditions may not require close monitoring, others may need more regular check-ups. Your practitioner will discuss a timeline with you at your Initial Consultation; however, you are in control and the final decision is up to you. Ultimately, we hope you’ll only be checking in with us every 6-12 months, to keep your health on track.

FORMULAS AND SUPPLEMENTS

These are charged separately. Our formulas start at $60 for 25ml and our protocols generally include a daytime, an afternoon, and a night-time formula. All costs and rationale will be discussed during your consultation to ensure you are in agreeance before we proceed. Rest assured, we will only use what is necessary to get a result.

PAYMENT PLANS & COMPASSIONATE CARE

If you are experiencing serious financial, medical, or other personal problems, please speak to us about applying for a payment plan to pay in instalments.

CANCELLATION POLICY

Cancellations are to be received within 24 hours of your scheduled appointment time. To cancel an appointment please contact your assigned practitioner directly. If they do not answer or you are calling after hours please leave us a message with your name, phone number, and appointment time.

Step 1: Complete our online Intake Form at ThePortal.Life
              www.theportal.life/clients/client-application
              Please specify your 'Referring Consultant', if you have one.

Step 2: Once we receive your form, your consultant will be in touch to arrange a time for your initial appointment. Consultations generally take place from the comfort of your own home or office via telephone, however face to face meetings may be possible, depending on your location. Your consultant will be able to answer any questions you have and provide some further information to help you prepare.

Step 3: Read our Support Information prior to your consultation. Our time together is precious, and we want to spend it focused on you and your health history and goals to determine the right treatment protocol for you.

Step 4: Connect with your consultant via telephone at the designated time. We highly recommend having your support network present at the initial consultation to make sure everyone is on the same page regarding your plan of action.

Step 5: Your consultant will devise an individual protocol and assist you to place your first order if needed. All costs and rationale will be discussed during your consultation to ensure you are in agreeance before we proceed. Comprehensive guidelines will be emailed to you following your consultation.

Step 6: Book your Follow Up appointment. These are important to evaluate the effectiveness of your treatment and make adjustments if necessary. The recommended frequency and duration of these appointments is dependent on your individual needs and should be discussed with your consultant.

Every person, and every healing journey is unique. Please select the Level of Care that best reflects your individual requirements below, so we can tailor your experience.

Your individualised protocol may include phytocannabinoid formulas, nutritional supplementation, herbal blends, dietary and lifestyle suggestions. This approach aims to address your current symptoms, while also considering strategies to address the underlying causes of your health concerns and achieving long-term health and vitality.

All packages include support via email or text throughout the duration of the program as appropriate, and revisions to protocol and guidelines, as required throughout the program

Our understanding of the endocannabinoid system guides the way we work. When treated with care, this innate force drives us constantly towards a state of wellness. When we engage in practices that diminish our vitality, its capacity for healing is diminished and we experience illness.

We do not purport to ‘treat’ any illness. Rather, the remedies we offer are aimed at identifying and removing any obstacles to health and at stimulating the endocannabinoid system so that it may initiate your body’s natural healing response. We rely on the innate intelligence of your body to direct the healing energy where it is needed.

Our goal is to empower you to take your health into your own hands; to teach you to treat your body with compassion and to provide everything it needs to heal. We are here to guide you on your healing journey; by providing support, education, motivation, and inspiration to help you flourish.